Procurement & Spares Management

Procurement & Spares — fast, sensible, budget-smart availability


Limited in-stock new hardware, rapid fulfilment via partners

Refurbished, tested, warrantied spares for quick, low-cost fixes

Managed inventory & tracking

Advance replacement, sealed chain-of-custody, next-day courier

How Does It Work: Procurement & Spares Management

ACE IT RELO - NEW HARDWARE

Common failure parts, cables, rails, PSUs , NICs, SSDs, HDDs.

REFURBISHED

Servers, storage trays, controllers, fans, motherboards, edge switches, desktops/laptops for emergency pools.

PARTNER SUPPLIED NEW

Multi-monitor (2–9), arms fitted/torqued, docks/KVM configured, layout saved, full functional test, on-floor support window.

When a system is down, you need options. We maintain a small pool of new stock, a broader catalogue of refurbished spares, and direct routes to new kit via OEM and distributor partners.

Every item is tested, graded, and tracked by serial, with warranty and chain-of-custody from shelf to site. Choose cheaper refurbished for speed and value, or partner-sourced new when you need exact spec and current lifecycle.

Every procurement request begins with matching the right component to the right requirement. You share the device model, FRU or technical specification, and we confirm new versus refurbished options with realistic lead times. Our small stock of new items and deep catalogue of tested spares mean we can respond within hours — not weeks — to restore uptime. 

Packing is tailored to the part. Components are secured in anti-static wrap, foam inserts, or flight cases depending on weight and fragility. Each shipment is sealed and transported via GPS-tracked courier under chain-of-custody control, ensuring a verifiable handover on delivery.

Finally, a detailed report is issued for your records. Dispatch notes, serials, warranty data, and evidence photos are filed against the job reference. For clients with managed spares pools, we reconcile held stock monthly to maintain accurate inventory and readiness for the next deployment.

PRODUCT COVER
All refurbished parts include a standard 90-day warranty, extendable to 6 or 12 months for eligible hardware.
PICK YOUR HARDWARE GRADE
Each component receives a grade from A to D, covering both cosmetic and functional condition, supported by retained test logs for verification.
NEW COVER
New parts are covered by the manufacturer’s own warranty and are logged within the same reporting framework.
CONFIRMATION
An accompanying evidence pack provides bench screenshots where applicable, product photos, serial listings, and dispatch seal records — giving you total transparency and confidence in every part supplied.

Need IT equipment?

Behind the tools is method: security-cleared teams, RAMS and permits, ESD discipline, lift/weight limits, and a documented chain-of-custody. We pre-plan routes, label matrices, and load restraint (bars and ratchet straps) so cases travel on unbranded GPS-tracked air-ride vehicles with no hub transfers. The result is a clean, auditable migration—safe lifts, tidy patching, verified links, and an evidence pack that stands up to any internal or external review.

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