Customs, Imports & Exports Processes

Specialist packaging, safe handling, and a verifiable chain-of-custody


HS classification & checks

Export & import entries

Incoterms + IOR/EOR

Audit evidence retained

How Does It Work: Customs, Imports & Exports Processes

Every clearance succeeds or fails on data quality. Between us and our trusted partners we handle the customs work end-to-end for IT equipment—correct HS codes, valuation and origin; Incoterms that match your commercial reality; and clean export/import entries that mirror the documents line-by-line. The goal is simple: first-time clearance with no surprises.

Where movements are temporary or specialised, we apply the right regime (ATA Carnet, IPR/OPR, Returned Goods) and capture serials/photos so the relief stands up. If you need an Importer/Exporter of Record, we can act where permitted and within a defined scope. All references and results are packaged into a single, audit-ready evidence set.

What we need from you:

  • Itemised list with descriptions, serials, values, currency
  • Known HS codes (if you have them) or product specs
  • Country of origin and intended destination end-use
  • Preferred Incoterm and who pays duty/VAT
  • Any licences/permits; any relief sought (demo/repair/return)
  • Need for IOR/EOR or DDP project billing details

What options do you have?

Between us and our partners we handle customs end-to-end for IT shipments—correct HS codes, valuation/origin, clean entries and the right Incoterms. Movements can be permanent, temporary or for repair; we set the regime, lodge the paperwork, and keep an audit trail.

 

At destination you get a complete evidence pack: MRN/entry refs, copies of C88/SAD, duty/VAT worksheet and any relief approvals—archived and retrievable for audit.

Classification & Valuation

We classify each line to the correct HS code, confirm valuation method and country of origin, and document the rationale so future entries stay consistent.

Export & Import Declarations

Export MRNs and import entries (e.g., C88/SAD) lodged with coherent values, codes and tax treatment. Deferment, postponed VAT or DDP set up in advance.

Incoterms & IOR/EOR Options

EXW→DDP responsibilities mapped so brokers know who pays duty/VAT and who is declarant. We can act as IOR/EOR where permitted and in defined scope.

Reliefs for Temporary/Repair

ATA Carnet, IPR/OPR or Returned Goods Relief applied when eligible. Serials/photos linked to entries so the relief stands up in an audit post project completion.

Screening & Risk Controls

Dual-use and sanctions screening done before filing; licence needs flagged early. We manage holds/exams with fast evidence and a timestamped exception log.

Evidence & Retention Data

Partners need to receive MRN/entry refs, invoices/packing lists, duty/VAT worksheet and approvals. Records should be retained for 7–10 years (jurisdiction dependent) and retrievable on request.

What are the risks & How Do We Mitigate Them:

MISCLASSIFICATION OR WRONG DETAILS

Misclassification or wrong values

We validate descriptions/specs and cite the tariff logic so entries are coherent and repeatable.

LICENSE OR SANCTION ISSUES

Licence or sanctions issues

Partners screen early, obtain approvals where possible, or recommend compliant routing/terms before freight moves.

DOCUMENTATION MISMATCHES

Documentation mismatches

Invoice, packing list and entry data are reconciled line-by-line; discrepancies are fixed before lodging.

CUSTOMS HOLDS/EXAMS

Customs holds/exams

We escalate immediately, supply extra evidence, arrange re-presentation, and keep a timestamped exception log

Want to find out more?

Customs shouldn’t be the surprise on an otherwise clean move. We make it predictable with correct codes, clear Incoterms, accurate entries and a complete evidence set you can file. Share your inventory, terms and dates—we’ll return a governed plan with declarations, reliefs (if applicable), and audit-ready documentation.

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